What is Epsilon? We get that a lot. For some clients we are a strategic advisor, for others we do a project here and there, and for others we handle everything related to technology. Here are a few examples:
- We manage server configurations and backups to ensure that critical information is accessible to those who need it, and backed up in case it's ever lost.
- We provide support on cybersecurity best practices and compliance with standards like HIPAA, PCI, and RMF.
- We provide technical support to end users 24 hours per day, 365 days per year.
- We ensure that client networks are properly configured to provide clear VoIP calls and fast access to company resources.
In all things, our mission is to align information technology with customer objectives by eliminating complexity, simplifying compliance, and by providing transparency in our approach. We operate as a collaborative partner by prioritizing investments in IT, which maximizes the functionality and benefit to the organization.
Eliminating the worry of working with technology
“Epsilon technicians are not only skilled at their craft, they are patient with those of us who are entry level to their complex technical world.... I have experienced a service oriented group of professionals.” Candace Folks, Highland Brewing Company