Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
This is a hybrid onsite/remote opportunity where you will report to Epsilon’s corporate location in Weaverville, NC and have the flexibility to work from home based on business needs.
Epsilon’s Account Management team works closely with existing customer accounts and members of the Solution Center to ensure customer satisfaction. Account Managers are essential liaisons between the internal Epsilon team and our clients to promote the success of all parties.
As Account Manager II, you will maintain existing customer accounts, acknowledge and take care of their needs, and ensure their overall satisfaction. You will deliver Quarterly Business Reviews to customers to ensure they understand the services that Epsilon is providing and the technology gaps that they have and need to budget for. You will promote company services or products to attract and develop new accounts, and work with customers to collaborate and cross-pollinate. You will work with the Customer Engagement Manager on ways to interact with customers and develop ways to creatively market Epsilon. Additionally, in this position you will:
Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
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If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com.
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Since 2008, Epsilon has provided technology solutions to a variety of organizations.
1 Monticello Village Drive
Weaverville, NC 28787
828-398-5400
735 S Xenon Ct
Lakewood, CO 80228
303-297-7870
86 Brookfield Oaks Drive
Greenville, SC 29607
864-519-0600
2231 Crystal Drive, Suite 205
Arlington, VA 22202
202-516-6598
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